Where is your company located?
We are located in the San Francisco Bay Area.
Where are your products manufactured?
West Coast Chef branded products are proudly assembled in California with parts and pieces sourced from both China and the broader United States.
What is your return/replacement policy?
We offer free returns and exchanges for damaged/defective items within 30 days of purchase. To initiate a return/exchange, please contact us at support@thewestcoastchef.com or through the Contact Us page.
All other returns are subject to restocking fees.
How long will it take me to receive my order?
We aim to ship out orders within 1 business day. Most of our customers receive their products within about 5 business days.